Terms of Service
Last updated: April 2026
Please read these Terms of Service ("Terms") carefully before using the OptimaAI website or engaging our services. By accessing our website or entering into a service agreement with us, you agree to be bound by these Terms.
1. About OptimaAI
OptimaAI is a software solutions company based in Saskatchewan, Canada, providing process automation, customer engagement tools, record management systems, and related consulting services to small and mid-sized service businesses.
2. Website Use
You may use this website for lawful purposes only. You agree not to:
- Use the site in any way that violates applicable laws or regulations
- Transmit any unsolicited or unauthorised advertising material
- Attempt to gain unauthorised access to any part of the site or its systems
- Use automated tools to scrape or harvest content from the site
3. Intellectual Property
All content on this website — including text, graphics, logos, and design — is the property of OptimaAI and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
4. Service Engagements
Specific terms for software development, implementation, and consulting engagements are set out in individual service agreements or statements of work provided to clients. Those agreements, together with these Terms, form the complete agreement between you and OptimaAI for any service engagement.
5. Consultations
Initial discovery consultations offered through our website are provided free of charge and without obligation. Booking a consultation does not create a service agreement or guarantee that we will be able to assist with your specific requirements.
6. Limitation of Liability
To the fullest extent permitted by law, OptimaAI shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our services. Our total liability for any claim shall not exceed the fees paid by you for the specific service giving rise to the claim.
7. Disclaimer of Warranties
This website is provided on an "as is" basis. We make no warranties, express or implied, about the accuracy, completeness, or suitability of the information on this site. We do not warrant that the site will be uninterrupted or error-free.
8. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. OptimaAI has no control over the content of those sites and accepts no responsibility for them.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Governing Law
These Terms are governed by the laws of the Province of Saskatchewan and the applicable federal laws of Canada, without regard to conflict of law principles.
11. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
12. Contact
If you have any questions about these Terms, please contact us at:
- Email: info@optimaai.ca
- Location: Saskatchewan, Canada